Frequently Asked Questions
How do I schedule an appointment?
Call me at 404-906-9831 to schedule your appointment. I will call you back as soon as possible within 24 hours if I am in session or unavailable. You may also message me via email, and I will respond as soon as possible. If you do not hear from me within 1 business day, please call again as technology services are fallible and I may not have received your message.
What are your fees?
Current fees for cash pay or non-insurance clients:
$150 for the initial intake session which is 60-65 minutes.
$150 for subsequent 50-55 minute sessions.
$120 for 45 minute sessions.
$75 for 30 minute sessions.
$200 for 90 minute sessions.
If you plan to use Anthem, Cigna or United Health Care insurance, please contact your insurance carrier to verify I am in-network with your plan, request outpatient behavioral health benefits and if telehealth is covered on any HIPAA platform.
Do you take insurance?
Kimberly Wallace LPC LLC, Marietta, Gerogia
I am currently accepting Anthem Blue Cross Blue Shield, Cigna and United Healthcare insurance as well as cash paying clients.
Currently during COVID-19, I am able to be in the office or on-line. Advantages to cash or self-pay are the flexibility of switching from in office to on-line quickly depending on your situation without approval from insurance companies.
No Surprises Act - "Good Faith Estimate"
Effective January 1, 2022 the Federal No Surprises Act went into effect requiring a “Good Faith Estimate” for non-insurance or cash paying clients.
Do you have a sliding fee scale?
If you are unable to pay the full fee, I may be able to offer a sliding scale, which means your fee is based on your income. I have a limited number of these openings, so if you need a sliding scale and I am unable to accommodate your financial needs, I can refer you to other counselors with a sliding fee.
What forms of payment do you accept?
What are your office hours?
Kimberly Wallace LPC LLC, Marietta, GA
Monday – Friday 9:00 AM – 6:00 PM
Currently during COVID-19, I am able to be in the office or on-line. Advantages to cash or self-pay are the flexibility of switching from in office to on-line quickly depending on your situation. Most insurance companies are extending telehealth to client’s whose plan does not cover “same as in office” visits with their current provider. Please check with your insurance for current extensions and let’s collaborated together to maintain your care.
About Our Services
Sand Tray Therapy
Strategic Trauma and Abuse Recovery (S.T.A.R.©)
Have a Different Question?
Freedom, Health, and Wholeness
Kimberly Wallace LPC LLC
2852 Johnson Ferry Road, Suite 100
Marietta, GA. 30062