Frequently Asked Questions

General Questions

How do I schedule an appointment?

Call me at 404-906-9831 to schedule your appointment. I will call you back as soon as possible within 24 hours if I am in session or unavailable. You may also message me via email, and I will respond as soon as possible. If you do not hear from me within 1 business day, please call again as technology services are fallible and I may not have received your message.

What are your fees?

Current fees for cash pay or non-insurance clients:

     $150 for the initial intake session which is 60-65 minutes.

     $150 for subsequent 50-55 minute sessions.

     $120 for 45 minute sessions.

     $75 for 30 minute sessions.

     $200 for 90 minute sessions.

If you plan to use Anthem, Cigna or United Health Care insurance, please contact your insurance carrier to verify I am in-network with your plan, request outpatient behavioral health benefits and if telehealth is covered on any HIPAA platform.

Do you take insurance?

Kimberly Wallace LPC LLC, Marietta, Gerogia

I am currently accepting Anthem Blue Cross Blue Shield, Cigna and United Healthcare insurance as well as cash paying clients.

Currently during COVID-19, I am able to be in the office or on-line. Advantages to cash or self-pay are the flexibility of switching from in office to on-line quickly depending on your situation without approval from insurance companies.

No Surprises Act - "Good Faith Estimate"

No Surprises Standard Notice

Effective January 1, 2022 the Federal No Surprises Act went into effect requiring a “Good Faith Estimate” for non-insurance or cash paying clients.

Do you have a sliding fee scale?

If you are unable to pay the full fee, I may be able to offer a sliding scale, which means your fee is based on your income. I have a limited number of these openings, so if you need a sliding scale and I am unable to accommodate your financial needs, I can refer you to other counselors with a sliding fee.

What forms of payment do you accept?
I accept cash, personal checks, or credit/debit card.
What are your office hours?

Kimberly Wallace LPC LLC, Marietta, GA

Monday – Friday 9:00 AM – 6:00 PM

Currently during COVID-19, I am able to be in the office or on-line. Advantages to cash or self-pay are the flexibility of switching from in office to on-line quickly depending on your situation. Most insurance companies are extending telehealth to client’s whose plan does not cover “same as in office” visits with their current provider. Please check with your insurance for current extensions and let’s collaborated together to maintain your care.

About Our Services

I am a Licensed Professional Counselor specializing in resolving trauma related to anxiety and depression. I enjoy working with people who need resources to help them get to the root of the problem rather than just addressing the symptoms. 
The eye is the window to the soul. Connection often occurs when eye contact is made. Our eyes are intricately connected within the brain to orient to our environment using sense of sight, sound, touch, smell and taste. Brainspotting uses a fixed eye position to engage the brain and body’s natural ability to heal itself. The theory of Brainspotting, which was discovered out of EMDR, identifies the issue as activation within the body that is connected to a visual Brainspot. 
Sand Tray Therapy
Margaret Lowenfeld, a British pediatrician, is often thought of as the first person to use sandtray as a therapeutic technique. She developed a way to create three-dimensional scenes combining small toys, paper, metal and colorful trinkets. Her approach was called the World Technique and served as a means of communication between a scene builder and an observer.
Strategic Trauma and Abuse Recovery (S.T.A.R.©)
S.T.A.R. is a psychodynamic three phase model of healing using the four necessary components of the Contextual Model including:  a healing setting, rational explanation for problems being experienced along with specific method for resolving them, a safe, emotionally charged relationship with a counselor, and a structured procedure in which both client and counselor can participate.

Have a Different Question?

Call — 404-906-9831

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Freedom, Health, and Wholeness

Kimberly Wallace LPC LLC

2852 Johnson Ferry Road, Suite 100

Marietta, GA. 30062